Privacy Policy
- Our policy
- Kitazawa Studio ("we") handles personal information received through this website and the app "KENPAN" in accordance with the policy below.
- Information we collect
- We collect the name, email address, and message you enter in the contact form. In addition, when you view the site or submit the form, access information such as your IP address and browser type is processed automatically by the service we use to deliver the site.
- How we use it
- We use this information only to respond to your inquiry and contact you about it, to prevent spam and misuse, and to keep the site running reliably. We do not send marketing or advertising email.
- Third-party services
- We use services provided by Cloudflare, Inc. (United States) to deliver the site, to protect the contact form from automated submissions (Cloudflare Turnstile), and to forward email. As a result, the information above may be processed on servers outside Japan.
- Cookies and analytics
- We do not use cookies for advertising or behavioral tracking, and we do not use analytics tools.
- Sharing with third parties
- We do not provide personal information to third parties without your consent, except where required by law.
- Retention and security
- We keep the information only for as long as needed to handle your inquiry and delete it when it is no longer needed. While we hold it, we take appropriate care to prevent leaks or loss.
- Access, correction, and deletion
- If you would like to access, correct, or delete your personal information, please contact us using the details below. We will respond promptly after confirming your identity.
- About the app "KENPAN - PDF Proofing"
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- KENPAN does not connect to the internet. Your PDFs, the corrections and checks you add, and your project files (.kenpan) are handled only on your computer and are never sent to us or anyone else.
- Settings and an activity log for troubleshooting are stored on your computer. The log may include the names of files you open, but not their folder locations. We receive the log only if you choose to send it to us when contacting support.
- Purchases and payments are handled by the Microsoft Store or the Mac App Store, and the information involved is handled under each store's privacy policy. We do not receive your payment information.
- Changes to this policy
- If we change this policy, we will announce it on this page.
- Operator and contact
- Kitazawa Studio
contact@kitazawastudio.com or the contact form
- Effective date
- October 4, 2026
- Last updated
- November 3, 2026
